Chapter 5(a) Verbal Messages

 

What is MESSAGE???

Messages
An interaction among the communicators using verbal or non verbal languages

Verbal : using words to describe messages or information to receiver
Non Verbal : using body gestures, slang ,facial expressions , sounds ,to describe messages or information
                     to receiver

Verbal Messages

 When comes to verbal messages

• words are used
• using suitable word to describe their thoughts and feelings
• convey effectively to receiver for understanding or agreement
• good communicators convey messages using right word and phrases 

Principles of verbal messages

1. Message meanings are in people
2. Messages are denotative and connotative
3. Meanings depend on context or abstraction
4. Messages vary in politeness
5. Messages vary in assertiveness
6. Messages can deceive
7.  

Disconfirmation and Confirmation

Disconfirmation : communication pattern in which you ignore and someone's presence as well their messages

• not the most polite way of communicating

Confirmation : opposite communication pattern--- acknowledge the person and the person's message

• more polite way in communicating with one another

Confirmation and Disconfirmation also refers to the extent to which you ACKNOWLEDGE another person

Areas affected by disconfirmation and confirmation

• Racism
• Sexism
• Heterosexism
• Ageism

Because of complexity and subjectively , both disconfirmation and confirmation opens up conflict especially racism , sex and age

Chapter 5 is divided to two part which is a and b. Part a is more on verbal messages.Mr Anwar will conduct some activity for the end of the chapter but i really cant recall what activity we have done during this chapter. I only can conclude that languages work much in our daily life. Use proper way to speak and think before you speak. That's all for this chapter. :)